Selling your property

1. You complete the easy to follow instructions form. We will then have the information we need to obtain your title deeds i.e. those documents which prove you own your house. If you have a mortgage these will be held by your bank or building society. We will write/fax/e-mail the company to ask for the deeds to be sent to us. This process can take 7-10 days but as we have on-line access to the land registry we can obtain copies of the deeds on a same day basis.

2. As soon as we ha e copies of the deeds we can prepare the agreement or contract for the sale of your house. The agreement will include details about you and the buyer; a short description of the property; the price and anything which might affect the property and which any buyer would wish to know about.

3. Once we have prepared the agreement this is sent to the buyer’s solicitor together with copies of the property information and fixtures fittings and contents forms which you can download from our website. The buyer’s solicitor then has all the information he or she needs to check your “title”. With your co-operation all this can be done much quicker than before.

4. The buyer’s solicitor will then carry out some standard searches to make sure that nothing else affects the “title”. What we call the local search is sent to the Council to check on roads, drains, planning permissions, building regulation and other such queries. At the moment this process can take between 10 and 15 working days. Sometimes a search peculiar to the area will have to be done e.g. mining search but if the results of the search are clear the buyer’s solicitor will be happy to tell his or her client that the purchase can go ahead and both you and the buyer will be asked to sign identical copies of the Contract.

5. If the buyer is fortunate enough to be able to pay cash we can to the next stage which is “exchange of contracts”. If like most people the buyer is getting a mortgage the solicitor will need to make sure that the mortgage offer has been issued and that the Bank or Building Society will be happy with the “title”. Remember the solicitor will need to make sure that everything is in order for the borrower and lender. Once this is done you will need to let us know what completion date you have in mind – in other words when the money is to be sent and when you have to move out. When this is agreed the two solicitors will speak to each other and “exchange contracts”. A note of the telephone conversation is made by both solicitors and from that moment on you are legally committed to sell the property and the buyer is legally committed to buy. The buyer’s solicitor will send us a cheque for the deposit and you can arrange to book the removal firm.

6. The buyer’s solicitor will prepare the “transfer” – the document which sets out what is being transferred; by whom and for how much. We will arrange for you to sign the transfer and find out how much you owe your bank or building society on the completion day. We will also let the estate agent know and they will normally send their bill to us. Normally a few days before completion we will send you a completion statement which sets out exactly how much money we will receive and pay out on your behalf and how much you will get at the end of the day.

7. On the day of completion the buyer’s solicitors will send us the money through the bank system. As soon as our bank confirms to us by telephone that they have had the money we will let you and the estate agents know. The keys can be released to the buyer.

8. On the same day and as long as you have approved the bills we will pay off any mortgage and also the estate agents – not forgetting our own fees. The transfer document and title deeds will then be sent to the buyer’s solicitor and any money due to you will be sent to you that day.

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Buying your property

1. You complete the easy to follow instruction form.

2. We will write to the Seller’s solicitors to ask them to prepare the agreement or contract for the sale of the house.

3. The Seller’s solicitors will send us the agreement together with copies of the deeds and the property information forms.

4. We will apply for the local search and any other relevant searches.

5. We will check your mortgage offer and make sure that any conditions are complied with.

6. Once we are satisfied that everything is in order we will ask you to sign the contract and let us have a cheque for the deposit. You tell us when you want to complete and we then “exchange contracts” and pay the deposit.

7. Between exchange and the day of completion we:-

(1) Prepare the transfer

(2) Make extra searches at the land registry and land charges department to make sure that there will be no problems just before completion.

(3) Notify your bank or building society and ask them to send us the money in time for completion.

8. On the day of completion we send the money due to the Seller’s solicitors through the banking system. The solicitors will tell the estate agents to release the keys as soon as they have received the money.

9. After the day of completion the seller’s solicitors will send us the transfer document signed by the Seller together with the title deeds.

10.We will then send the documents to the Land Registry to register the house in your name. When they are returned, we will send you copies and the originals will be sent to your Bank or Building Society. If you don’t have a mortgage we can keep the Certificate for you at no charge in our safe or you can make your own arrangements to keep it safe.

For more details see our explanation on selling your property.
Surveys – we always advise buyers to have surveys carried out before they exchange contracts. The following types are available.

Basic Valuation

This will show what the value of the house is on the open market and is usually the type arranged by your bank or building society if they are providing a mortgage.

Homebuyer’s valuation and survey report

This is more detailed but will fall short of a full structural survey.

Full Structural Survey

You should always consider this if the property is old, or of high value or if you are planning to make structural alterations. This is the most expensive.

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Remortgages

1. You complete the easy to follow instruction form.

2. We will arrange to obtain your title deeds.

3. We will carry out up to date searches at the land registry and land charges department.

4. We will carry out the local search.

5. Once the results have been received and are clear we will agree a completion date with you.

6. We will find out how much you owe on your current mortgage.

7. We will notify your new lender of the completion day and ask them to send us the money.

8. On the completion day we will pay off your existing mortgage.

9. We will register your new mortgage at the Land Registry.

10.After the new Charge Certificate has been issued by the Land Registry, we will send you a copy and the original will be sent to your lender for safe keeping.

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